Why can't I connect to the dashcam using the DrivePro App?

Category : Setup / Operation

A: The DrivePro App and the dashcam require a connection through a local network. If the DrivePro App cannot connect to the dashcam, please ensure the local network permission is enabled. For more details, refer to the official guidelines provided by Transcend and Apple at the following links:

1. iOS 14 privacy features (Transcend's official website)

https://help.transcendcloud.com/DrivePro/iOS/EN/ios14/

2. Apple's official guidelines

https://support.apple.com/en-us/102229


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