Why isn't my DPB10C powering on after a firmware update?

Category : Specification / Capacity / Performance

If your DPB10C fails to turn on after a firmware update, it could be due to an error interrupting the update process, leaving it incomplete. To troubleshoot, follow these steps:

  1. Disconnect your DPB10C from the computer and remove the memory card.
  2. Use a card reader to access the memory card and delete the .bin file inside.
  3. Reinsert the memory card into the DPB10C, and it should now turn on successfully.

Note: After fixing this issue, we recommend trying different cables, computers, or USB ports to ensure a smooth firmware update process and to avoid potential device issues that could disrupt the update.

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